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Our
commitments
OUR COMMITMENTS: THE FOUNDATIONS OF THE LILLE GRAND PALAIS SPIRIT
our commitments are supported by active management, constructive and participative dialogue, and transparent communication. Every action we take is a step towards making a significant and lasting contribution to our region.
A doubly certified management system:
![](https://www.zenithdelille.com/wp-content/uploads/sites/2/2024/05/LOGO_ZENITH_LILLE.png)
![](https://www.zenithdelille.com/wp-content/uploads/sites/2/2024/05/Image-21.png)
ISO 20121 : 2012 standard
Deployment of a management system that hosts and organizes events so that they contribute to the three dimensions of sustainable development.
CSR commitments
Contributing to the region's dynamism
We are committed to reinventing the events industry through ethical behaviour, transparency and accountability.
Reducing our environmental impact
Our aim is to support a dynamic transition approach as part of a continuous improvement process.
Acting as a responsible employer
Our company has put in place a committed and responsible corporate governance system that takes into account the expectations of our stakeholders while respecting regulations, human rights and international standards.
![](https://www.zenithdelille.com/wp-content/uploads/sites/2/2024/05/Composant-293-–-1-1.png)
Norme ISO 9001 : 2015
A comprehensive quality approach to satisfy our stakeholders and advance through a commitment to performance excellence.
Quality commitments
We master every stage of the customer journey to deliver a bespoke experience.
We measure customer satisfaction in order to adapt our commercial offers, prioritise our investments and adapt our annual action plans.
We measure customer satisfaction in order to adapt our commercial offers, prioritise our investments and adapt our annual action plans.
A responsible management system is in place: broken down into operational objectives and based on effective processes and tools
Blog news
THE BLOG![](https://www.zenithdelille.com/wp-content/uploads/sites/2/2024/05/BlogBulle.png)
blog 2024
Join us behind the scenes as we present our creations, shows and events.
Le 6 June 2024