FAQ
Your Guide to Frequently Asked Questions at Zénith Lille
Do you have any questions about your visit to the Zénith in Lille?
What time do the doors open?
Doors usually open 1h30 before the start of the concert. However, for some shows, they may open 1 hour earlier. Please do not hesitate to contact our switchboard to obtain this precise information.
How long before the concert/show starts can I arrive?
You can arrive up to 1H30 before the start of the concert.
How long after the concert starts can I get in?
You may enter at any time during the concert/show, but your seat will no longer be guaranteed.
Can I bring a bottle of water into the gym?
Plastic bottles with a capacity of 0.5L or less are permitted, provided the cap is removed.
Is it possible to eat inside the Zenith?
The Zenith offers several food and beverage outlets accessible at all shows from the moment the doors open (sandwiches, organic artisanal pizzas, 100% beef hot dogs with baker’s bread, home-made waffles and crêpes…).
Can I bring my sandwich and drink?
You can bring your own sandwich and drink, as long as you remove the cap from the plastic bottle.
How can I get to the Zenith if I have reduced mobility?
Before purchasing your ticket, please contact the Zenith reception desk on 03.20.14.15.16. They will give you the contact details of the box office to call for reservations. On the day of the show, you will be picked up by the staff of the French Red Cross (reception located in the main entrance of Lille Grand Palais). They will accompany you to your seat in the reserved area.
Where are the disabled parking spaces located?
The PRM zone is located in Tribune T1.
Who should I contact if I'm pregnant?
You have the right to easy access through the press invitation line in front of the box office. We strongly advise you to buy tickets with seats. If you find out the good news after you’ve bought your tickets, it’s best to call our reception desk on 03.20.14.15.16, so that we can give you the ticket office contact details for exchanging your standing ticket for a seated one.
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- Zénith de Lille
- 1 Boulevard des Cités Unies
- 59777 Lille
- Tel : +33 (0)3 20 14 15 16
Lille Grand Palais is the unmissable venue for major events located in Lille, 60 minutes by TGV from Paris and very close to major European capitals such as Brussels (35 minutes) or London (1 hour 20 minutes). We offer solutions adapted to the specific needs of professional event organizers (trade fair, congress, symposium, seminar, conference, exhibition, convention, gala evening, workshop, product launch, roadshow, shareholder meeting, meeting, fashion show, international events…). Discover without further delay the different events to be organized at Lille Grand Palais, get help organizing your event in Lille or contact us for any quote request.